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If you’ve bought a mobile phone from giffgaff you might be wondering what the best way to insure it is. Unlike many other mobile phone networks, giffgaff don’t offer insurance policies directly – so if you buy a device from them you’ll need to get protection elsewhere.

At tinhat we can insure any brand new or refurbished phones bought from giffgaff, assuming the phone was sold with at least a 12-month warranty. including their range of refurbished phones.

Premiums start from as little as £4.49 a month, with excesses as low as £50. For full details of what we cover see below or jump straight to getting a personalised quote by clicking the button.

tinhat Mobile Insurance

Find the key pros and cons below of buying Mobile Insurance from tinhat.


  • Cheaper premiums, from £4.49 a month.
  • Lower excesses, from £50 for mobile phones.
  • No limit on the number of claims you can make.
  • Can be bought any time within 12 months after purchasing your phone.
  • Also covers accessories up to the value of £150.


  • Takes a few days to process claims and then provide a repair or replacement.

Home Contents Insurance

If you already have home contents insurance then you can probably add your mobile phone to the same policy. Here are some of the key pros and cons of doing so:


  • Can be cheap to insure, often no more than £35 per year.
  • Some home insurers will give you cash instead of a refurbished replacement.
  • It's convenient to have everything under the one policy.


  • Excesses tend to be very high, often around £200.
  • Claiming could affect your no claims and increase your premium later on.
  • Home insurers tend to take long to repair your phone.

What We Cover

Breakdown Cover Icon

Breakdown Cover1

Covers you for repairs and replacements to your device if it suddenly stops working outside the manufacturers warranty.

Battery Cover Icon

Battery Cover

Covers you for repairs and replacements to your battery if it suddenly stops working outside of the warranty.

Theft Cover

Covers you for any loss resulting from your device being stolen, as long as it is in your possession or stored in a secure place out of sight.

Water Damage Cover Icon

Liquid Damage

Covers you for any accidental damage to your device that results from splashes or full immersion.

Worldwide Cover Icon

Worldwide Cover

This policy keeps you covered for the use of your device anywhere in the world. Unlike many insurers there is no limit on the length or number of trips.

Screen Cover Icon

Accidental Damage

Covers accidentally cracked screens and any other damage that prevents your device from functioning normally. Accidental damage does not cover general wear and tear or purely cosmetic damage.

Contract Cover Icon

Contract Cover

Claim up to £50 per month, for up to 6 months for your Mobile Phone line rental if you lose your job through no fault of your own.

Headphone Cover Icon

Accessories Cover

We’ll replace any accessories (up to £150) if they are damaged, stolen or lost at the same time as your device regardless of whether they were supplied with the device or not.

Loss Cover Icon

Loss Cover*

Covers you for the replacement of your Mobile, Tablet or Smartwatch if you accidentally lose it. Please note that loss cover isn’t available on any other types of device.

Unlimited Claims Icon

Unlimited Claims

Unlike many insurance providers, we don’t limit the number of claims you can make on this policy.

Unauthorised Usage Icon

Unauthorised Usage

If your Mobile Phone is lost or stolen we will cover up to £2,500 of unauthorised calls.

Family Cover Icon

Family Use

All our policies cover your device when being used by your immediate family , i.e. your mother, son or your domestic partner.

* Loss cover is only available  for Mobiles, Tablets and Smartwatches.

1 Laptops not included.