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Samsung Care+ vs. Tinhat Insurance

Lucie Spraggs's picture

If you're thinking about buying a new Samsung Galaxy mobile phone, you might be considering the best way to keep it protected from accidental damage, theft and loss. Of course, there are a whole host of options available to you, from using a case, self-insuring, adding it to your home contents insurance or getting a premium bank account.

Two of the most popular options are buying Samsung Care+ (at point of purchase) or getting standalone phone insurance. There are some key differences between them, so in order to help you decide which is best we've highlighted the main differences between Samsung Care+ and Tinhat phone insurance.

Comparison overview

The main thing to considered when comparing insurance policies (whoever they are provided by) is exactly what you're covered for and how much you'll pay if you ever need to make a claim.

Here's a quick comparison of what you'd get with Samsung Care+ versus what you'd receive with a third-party insurer.

Samsung care+ vs. Tinhat phone Insurance
*Prices for a Samsung Note10, checked on 19/02/2020 (get a quote)

Which Samsung phones are eligible?

When you purchase your new phone with Samsung, you will be given the option to add a Samsung Care+ plan to your order. It's worth noting that if you want Samsung Care+, you have to purchase it at point of sale from the carrier, authorised retailer or directly from Samsung. You will not be able to sign up for Samsung Care+ retrospectively.

Most specialist gadget and mobile phone insurers will allow you to purchase a policy within the first 12 months of buying your phone (assuming you can still provide proof of purchase). This is the case with Tinhat.

Excess and claims limit

At Tinhat, we like to keep our excess charges low, but they do vary depending on the type of claim and the value of your phone.

Phone Value Excess
up to £250 when new £50 for any claim
between £251 - £750 when new £75 for any claim
over £751 when new £100 for any claim


It's also important to consider the claims limit, at Tinhat you can make an unlimited number of claims (assuming you pay the claims excess).
Samsung Care+ however, limits you to only 2 claims in a two-year period.

Samsung vary their excess by the device covered:

Phone Excess
A10, A20e, A40 £29 for any claim
A50, A70, A80 £35 for any claim
S and Note series £52 for any claim


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