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Contact us

Need to make a claim, or update your policy details?

Please contact our policy administrator, Supercover:

By phone
0203 794 9335
Monday to Friday 9am - 6pm

By email
claims@supercoverinsurance.com
Monday to Friday 9am - 6pm


Want to cancel your policy?

Please contact our policy administrator, Supercover:

By phone
0203 794 9335
Monday to Friday 9am - 6pm

By email
cancellations@supercoverinsurance.com
Monday to Friday 9am - 6pm

By post
Tinhat Customer Services Team
Supercover Insurance Ltd,
Waterside House, 20 Riverside Way,
Uxbridge, UB8 2YF


Have a question for us before you buy?

Please contact us directly. Please note that we are unable to provide any advice about which product you can purchase - we can only supply information:

By phone
01865 364390
Monday to Friday 9am - 5pm

By email
sales@tinhat.co.uk
Monday to Friday 9am - 5pm


Unhappy with our service?

If for any reason you are unhappy with our service, please register your complaint using the contact details below:

For claims or service related complaints

Please contact our claims administrator, Supercover:

By phone
0203 794 9335
Monday to Friday 9am - 6pm

By email
complaints@supercoverinsurance.com
Monday to Friday 9am - 6pm

By post
The Customer Services Director
Supercover Insurance Ltd,
Waterside House, 20 Riverside Way,
Uxbridge, UB8 2YF

For sales related complaints

Please contact us directly:

By phone
01865 364390
Monday to Friday 9am - 5pm

By email
sales@tinhat.co.uk
Monday to Friday 9am - 5pm

By post
The Customer Services Director
Tinhat Protection Limited,
Temple Court Mews
109 Oxford Road, Oxford,
OX4 2ER