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Contact us

Need to make a claim?

If you purchased your policy on or after 17th Nov 2017:

You can now start your claim using our handy online claims portal.

Visit our online claims portal

Or alternatively you can call or email the claims team using the contact details below:

By phone
0345 074 4810
Monday to Friday 8:30am - 6:30pm
Saturday 8:30am - 1:00pm
By email
gadgetclaims@directgroup.co.uk
Monday to Friday 8:30am - 6:30pm
Saturday 8:30am - 1:00pm

If you purchased your policy before 17th Nov 2017:

By phone
0203 794 9335
Monday to Friday 9am - 6pm

By email
claims@supercoverinsurance.com
Monday to Friday 9am - 6pm


Want to update or cancel your policy?

If you purchased your policy on or after 17th Nov 2017:

By phone
01865 818923
Monday to Friday 9am - 5pm

By email
sales@tinhat.co.uk
Monday to Friday 9am - 5pm

If you purchased your policy before 17th Nov 2017:

By phone
0203 794 9335
Monday to Friday 9am - 6pm

By email
claims@supercoverinsurance.com
Monday to Friday 9am - 6pm


Have a question for us before you buy?

Please contact us directly. We aim to respond to emails within a couple of hours during the working day. Please note that we are unable to provide any advice about which product you can purchase - we can only supply information:

By email
sales@tinhat.co.uk
Monday to Friday 9am - 5pm