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Who Are tinhat™

tinhat™ was created to bring good old fashioned values to the mobile phone insurance market. Gone are the days when affordable insurance policies meant confusing terms and conditions and low claim success rates. At tinhat™ we’re committed to transparency, clarity and treating our customers fairly – so you can be confident that you’ll get the excellent service you expect. We have partnered with Fair Care to make our 5* defaqto rated gadget insurance even better value. Use code FC10 at checkout to get a 10% discount on your policy.

So why chose tinhat™

As well as offering cover for accidental damage, mechanical breakdown, theft and accidental loss (mobiles, tablets and smartwatches only), our policies offer a number of additional features that you might not get from other insurance companies. We are the first UK insurer to offer Contract Cover as standard on all our Mobile Phone policies and our friendly UK based customer support and award-winning claims teams approve over 91% of claims.

What is Covered

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Breakdown Cover1

Covers you for repairs and replacements to your device if it suddenly stops working outside the manufacturers warranty.

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Battery Cover

Covers you for repairs and replacements to your battery if it suddenly stops working outside of the warranty.

Theft Cover

Covers you for any loss resulting from your device being stolen, as long as it is in your possession or stored in a secure place out of sight.

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Liquid Damage

Covers you for any accidental damage to your device that results from splashes or full immersion.

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We offer discounts of up to 15% when businesses covers at least 5 devices, with the discount increasing as you cover more devices.

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Worldwide Cover

This policy keeps you covered for the use of your device anywhere in the world. Unlike many insurers there is no limit on the length or number of trips.

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Accidental Damage

Covers accidentally cracked screens and any other damage that prevents your device from functioning normally. Accidental damage does not cover general wear and tear or purely cosmetic damage.

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Immediate Cover

Your devices are insured from the date that you purchase the policy. So if you order your mobile phone and gadget insurance today, you can get peace of mind straight away. Please note, if you make a claim within the first 30 days, there is an additional excess fee of £50

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Accessories Cover

We’ll replace any accessories (up to £150) if they are damaged, stolen or lost at the same time as your device regardless of whether they were supplied with the device or not.

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Loss Cover*

Covers you for the replacement of your Mobile, Tablet or Smartwatch if you accidentally lose it. Please note that loss cover isn’t available on any other types of device.

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Unlimited Claims

Unlike many insurance providers, we don’t limit the number of claims you can make on this policy.

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Unauthorised Usage

If your Mobile Phone is lost or stolen we will cover up to £2,500 of unauthorised calls.

* Loss cover is only available  for Mobiles, Tablets and Smartwatches.

1 Laptops not included.