Use our handy claims portal. In the unfortunate event that you need to make a claim you should first click the button below to complete our short form. This will allow us to check your policy details and your claim eligibility. We will contact you within 24 hours (excluding bank holidays and weekends) to advise you of the next steps:
Alternatively, you can start your claim by calling or emailing the claims team:
Phone: 0345 074 4810
Hours: Mon- Fri 08:30-18:30 and Saturday 08:30 – 13.00
Taking these steps is a requirement of our policies, but it also ensures that any unauthorised use of your mobile is kept to a minimum and increases the chance of the police recovering your mobile phone.